Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: November 5, 2025

Information We Collect

How we gather and process your data

Information You Provide

  • • Account information (email, display name)
  • • Review content (ratings, titles, descriptions)
  • • Store information (for store owners)
  • • Communication preferences

Automatic Collection

  • • Usage data and analytics
  • • Device and browser information
  • • IP addresses and location data
  • • Cookies and similar technologies

Third Party Sources

  • • Tebex purchase verification data
  • • Authentication providers
  • • Payment processors
  • • Analytics services

How We Use Your Information

The purposes for which we process your data

Platform Services

  • • Provide and maintain our review platform
  • • Verify purchase authenticity through Tebex
  • • Moderate and publish reviews
  • • Generate trust scores and badges

Communication & Security

  • • Communicate about your account
  • • Improve our platform and features
  • • Prevent fraud and ensure security
  • • Comply with legal obligations

Your Rights

Control over your personal information

Access & Control

  • • Request a copy of your data
  • • Update or correct information
  • • Delete your personal information

Data Portability

  • • Receive data in portable format
  • • Transfer to another service
  • • Export your reviews and ratings

Processing Control

  • • Object to certain processing
  • • Request limitation of processing
  • • Withdraw consent when applicable

Data Security & Retention

How we protect and manage your information

Security Measures

  • • Encryption of data in transit and at rest
  • • Regular security assessments
  • • Access controls and authentication
  • • Secure hosting infrastructure

Cookies & Tracking

  • • Essential cookies for functionality
  • • Analytics cookies for improvements
  • • Preference cookies for settings

Data Retention

  • • Account info: Until account deletion
  • • Reviews: Indefinitely for trust scores
  • • Analytics: Anonymized after 24 months

International Transfers

Your data may be processed in different countries with appropriate safeguards in place.

Additional Information

Important details and contact information

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect information from children under 13.

Policy Changes

We may update this policy periodically. Material changes will be communicated through our platform.

Data Sharing

We do not sell your data. Reviews are public, and we may share anonymized data with service providers.

Contact Us

Privacy Questions: privacy@trustmods.com

Support: Help Center

Response Time: Within 48 hours

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Based on 132 reviews